If your flight is cancelled or delayed more than 3 hours on arrival, EU Regulation 261 (Passenger Rights) provides the following options to customers:
(a) Full Refund – we will provide a full refund of the unused flights in your booking.
(b) *Re-routing, on the next available flight to your final destination, or
(c) Deflection, in a future flight to your final destination at a later date that facilitates you.
*If, you select option (b) - in accordance with EU261 Regulation they must provide you:
I. meals and refreshments in reasonable relation to the waiting time.
II. two telephone calls, fax messages or e-mails.
III. reasonable hotel accommodation where a stay of one or more nights becomes necessary.
IV. reasonable transport between the airport and place of accommodation (hotel or other).
© Copyright 2018-2020, created by Stheo
axdairport.com is not the official website of Alexandroupolis National Airport "Dimokritos". This is an independent informational website. For more information about your flight, please contact your airline or the airport call center.